Matching Chandelier Arms for Our Chandeliers
We are sorry that you have broken one of your chandelier arms! Don't worry, we are able to match chandelier arms from OUR chandeliers 99.9% of the time!
If you have one of our chandeliers and need a replacement arm, we ask that you email us with a photo of the arm.
We hand match sets of arms for each of our chandeliers, so knowing the model number and purchase date doesn't give us the information that we need to match. We will always need to see a photo, and usually will ask that you send us the arm for matching.
You are always welcome to send us the arm and let us place your intact components onto the new arm.
Email us at crystal@chandelier.com or call 336-623-6188 on instructions on how to send your arm for matching.